Welcome to Zelax Rewards—our way of saying thank you for being a part of our community. Earn points, unlock exclusive perks, and indulge in mindful comfort.
1. How It Works
Earning points is simple and rewarding:
Sign Up:
- Create an account and instantly earn 100 points.
Shop:
- Earn 1 point for every $1 spent.
Engage:
- Leave a review for 50 points.
- Follow us on Instagram for 30 points.
- Share your purchase on social media for 20 points.
Celebrate:
- Receive birthday points as a special treat.
2. Redeeming Points
Use your points for discounts and exclusive offers:
| Points | Reward |
|---|---|
| 500 points | $5 off |
| 1000 points | $10 off |
| 2000 points | $25 off |
| 5000 points | $75 off |
| 10000 points | $200 off + exclusive early access |
How to Redeem:
- At checkout, choose “Apply Points” to see your savings instantly.
- Minimum of 500 points required to redeem.
3. Reward Tiers
Unlock more benefits as you level up:
| Tier | Requirements | Benefits |
|---|---|---|
| Silver | Sign-up | Birthday points, early access to sales |
| Gold | 2000 points | Free shipping, double points on special events |
| Platinum | 5000 points | Exclusive collections, priority support |
| Diamond | 10000+ points | Personalized offers, early access to new arrivals |
Tip: Keep an eye out for double point events and seasonal bonuses!
4. Ways to Earn Extra Points
Referrals:
- Invite a friend and earn 200 points when they make a purchase.
- Your friend also gets 10% off their first order.
Challenges:
- Complete monthly challenges like “Buy 3 items in a month” for bonus points.
Feedback:
- Fill out surveys and earn 50–100 points based on completion.
5. Frequently Asked Questions
Q: Do my points expire?
- Yes, points expire 12 months from the date they are earned.
Q: Can I transfer points to another account?
- Points are non-transferable and must be used by the account holder.
Q: What happens if I return an item?
- Points earned from that purchase will be deducted from your account.
6. VIP Perks
Our Diamond members unlock exclusive perks:
- Personalized Styling: One-on-one sessions with our design team.
- Priority Access: Early access to sales and new arrivals.
- Complimentary Gifts: Surprise gifts during the year.
7. Join Zelax Rewards Today!
- Step 1: Sign up for a free account.
- Step 2: Start earning points with every purchase.
- Step 3: Redeem points for discounts and perks.
Not a member yet? Sign up now and get 100 points instantly!
Any questions? Reach out to us at rewards@zelax.com or chat with our support team.
Thank you for choosing Zelax—where every moment of comfort is rewarded. 😊
